Consulta de Medicina Geral e Familiar
Affordable, practical and without leaving home.
Counseling , exams , tests and medication .
General and Family Medicine
what you need to know
The General and Family Medicine consultation (medical specialty) offers primary and ongoing health care, from prevention to treatment of common illnesses, management of chronic conditions and health guidance.
What is a General and Family Medicine consultation?
Problems such as flu, infections, pain, blood pressure control, diabetes, respiratory problems and other common health conditions can be treated. Referrals to other specialists can also be obtained if necessary.
What types of health problems can be monitored and treated in this consultation?
This consultation is available for all ages, from children to adults and the elderly, offering care adapted to each stage of life.
A quem se destina a consulta de Medicina Geral e Familiar?
Documents typically required include:
Valid identification document (Citizen Card, Passport or equivalent)
Health system number (if applicable - not mandatory, but facilitates some procedures)
What documents do I need to carry out the consultation?
The consultation generally lasts 20 to 30 minutes, depending on the patient's needs and the issues addressed.
How long does the consultation take?
When scheduling an appointment, the Client receives an email confirming the appointment and a Zoom link to ensure that there is a method of communication with the doctor at the time of the appointment.
If the Client chooses to be contacted via WhatsApp or direct link, they will receive a call a few minutes before the appointment to the telephone number or email address provided.
The Client must be in a quiet and private place, so that the consultation can be carried out safely and with quality. Whenever necessary, the Client may have another person they trust with them who can help them with communication (e.g. an interpreter) or with handling the equipment (e.g. to hold the smartphone or to help with the computer). This person cannot answer or carry out the consultation for the Client.
During the consultation, the doctor will ask you some general health information, such as whether you have any allergies, your usual medications and your medical history.
The patient may present his/her complaints to the doctor, who will keep a clinical record and, whenever necessary, may suggest that the patient undergo additional tests, prescribe medication that is considered appropriate or refer the patient to another specialist.
Como é feita a consulta?
How can I pay for my consultation?
We offer several payment methods:
MBWay
Bank Card (debit or credit)
PayPal
When making your appointment online through our website, you must fill in all the requested fields.
At the end, you will be asked which payment method you wish to use. You must select your preferred payment method and complete the procedure following the instructions provided by the system.
A refund for the service is guaranteed whenever it cannot be performed.
This includes the following situations:
Cancellation of the appointment by the Client.
Cancellation of the appointment by the Doctor.
Error scheduling service.
There is no right to a refund when:
The consultation has been carried out.
Cancellation must be made after the consultation start time. In case of absence or impossibility of attendance, the Client must request a new consultation date by sending an email to booking@drclick.pt, subject to schedule availability.
In what situations can I get a refund?
Registo ERS n.º 166327